Privacy Policy

PRIVACY POLICY


I. ABOUT US AND THIS PRIVACY POLICY


This Privacy Policy explains when we collect information about you, including Personal
Information (or Data), what and why we collect it, how we process it, with whom we can share
this information and in which cases and it also explains what legal rights a Customer (“you”,
“your”) does have in association with providing us with your Personal Data.

Quick Play Limited is a company incorporated under the laws of Kenya (“the Company”, “we”,
“us”) that controls the PLAYZFUN website at playzfun.com (“the Website”). The Company
processes the information collected when you interact through the Website with our products,
services or other online activities (“the Services”).


II. WHY DO WE COLLECT YOUR PERSONAL INFORMATION?


We process your Personal Data in order to fulfil mutual obligations in respect of providing the
Services of the Website to the Customer.


III. INFORMATION YOU PROVIDE TO US


We collect the information that you directly provide to us, such as when you enter it on our
Website, or include it in an email that you send to us. This type of collection often occurs through
our business support processes, such as:

Registration or the Website Account (“Account”) Creation Processes, where we ask you to
provide information such as contact information (e.g. name, surname, email, phone number).

Purchase Processes, where we may ask you to provide additional billing info to process payment.

Technical and Customer Support Processes, where we may ask you to provide contact information
and information related to the issue you are contacting us about.

Other business processes, where we may ask you to provide some additional information including
Account ID if you participate in market research surveys, beta and other user testing research,
competitions, promotions or events or agree to receive marketing information from us.

Please make sure that any personal details which you provide are accurate and current. We will
send any important information relating to your Account to you using the contact information
you provide (including Account security and privacy notices). You can check and update some
of the information you have provided to us any time via contact information on the Website.


IV. AUTOMATIC INFORMATION COLLECTION


We may also automatically or passively collect information about your use of our Services, see
the sub-sections below for a list of categories by sources of such information.

Consoles and other devices

Each time you use a Website console or other devices (such as a mobile phone or PC), we may
automatically collect information about your use of that device. If you sign into an Account, we
may combine it with other information we have for that Account.

The information that we collect from devices may include:

• Device identifiers such as your Website console ID, mobile device IDs, cookie IDs, or
serial numbers.
• Network identifiers such as your IP address and MAC address.
• Account authentication tokens that avoid you having to log in repeatedly.
• Content and ads downloaded to your device for the online services that you access.
• Your current and recent locations.
• Trophies, scores and rankings achieved online and offline.
• Information about the device you are using, any connected peripherals (such as controllers
and VR headsets) and how you have configured them.
• Information about your Purchases on the Website.


V. WEBSITE CONTENT AND GAMES


Each time you sign into the Website and access our Services, we may automatically:

Collect information about your use of the Website on your device.

Log your activity on our Website servers. For example, we may receive device and Account
identifiers, such as your Account ID. We may also receive details of: the content, advertisements,
and other information your devices request and receive from our servers (such as store content,
trophies) and when you receive and interact with them; what content and apps you add to your
'basket' in our Store; and what you purchase.

Games

Each time you play a game developed and/or published by the Company we may automatically:

Collect information about your use of that game on your device (including for offline games, which
may include information about the use of the game offline).

Log your activity on our game servers. For example, we may receive device and Account
identifiers, information about how you use our online games.

Websites, Marketing, and Advertising

Each time you visit our Website or receive and interact with our marketing communications and
advertising on our and third-party Websites and services, we may automatically log your activity
on web, emails, or advertising and marketing servers we control through cookies (small
information files placed on a hard drive), web beacons, tracking pixels, browser configuration
details (e.g. browser type, list of installed plugins and list of installed fonts), and embedded
scripts (programming code that is temporarily downloaded onto a device) and, website
personalisation settings.


VI. INFORMATION WE RECEIVE FROM THIRD PARTIES


We may receive information, including the following, from third party open sources and
combine it with information we already directly collect from you. We will handle the information
in accordance with this Privacy Policy.

Game, social media, or other information, from those third parties or services you link your
Account with, or who provide information to the Company.

Information from other users, for example if those users have given us access to their profiles and
if you are one of their connections, or information about you is otherwise made accessible to us
by them.

Information from third parties as appropriate given our relationship, for example from anti-fraud
service providers we might obtain fraud risk scores; from law enforcement or partners, we might
obtain IP addresses and details of suspected unlawful or malicious activity.


VII. WHO DO WE DISCLODE YOUR PERSONAL INFORMATION TO?


We do not disclose your data to other companies or organizations unless required by law or
necessary to perform our statutory or contractual obligations towards you.

We will only process your Personal Information for the following reasons:

• Contract – to provide our products and services to you and fulfil our contractual
relationship with you. For example, when you make a purchase on the Website, we process
your Personal Information to take payment and (if applicable) deliver items to you.
• Legitimate Interests – to fulfil our legitimate interests, or those of a third party in
conducting and managing our business and our relationship with you as described in this
Privacy Policy. For example, we rely on legitimate interest to (a) detect and prevent fraud,
the unauthorised use of our Services, and other harmful or illegal activity, including by
reviewing reports submitted by other Website’s users, (b) improve our products and
services, including by performing analytics and business reporting in relation to how you
use our Services and any issues you may encounter.
• Legal obligation – to meet our legal obligations under applicable law, including to comply
with financial reporting requirements.
• Consent – where you have provided us consent to process your Personal Information for a
specific purpose, including marketing messages and personalised advertisements to you.
• We may combine information from any of the sources explained in the “Information That
We Collect or Receive” section of this Privacy Policy. For example, we may process
together information we have collected from you, your visits to our website, your device
gameplay history, etc., for the purposes explained in this Privacy Policy.
• We may disclose your personal data to any of our partners, suppliers or subcontractors, but
only if that is necessary for us to meet our obligations in relation to you as a customer.
• We may share your information with police, government, and other authorities if we
believe that it is reasonably necessary to comply with a law, regulation, or legal process,
to detect, protect and enforce the safety of any person, their property or their rights, to
address fraud and security and report criminal activity.

You can withdraw your consent to use the Personal Information provided by contacting the
Company.

Security

In order to help protect you and others, we may use the information we collect and receive in
order to:

• Identify fraudulent activities and transactions.
• Prevent abuse of and investigate and/or prosecute any potential threat to or misuse of our
Services.
• Protect your account from unauthorised access (for example by preventing access if an
attempt is made to log-in from a new location).
We seek to maintain appropriate security of your Personal Information that compile with
international standards against unauthorised or disclosure, misuse, loss or alteration of your
Personal Data. However, the Company can not ensure or warrant the security of this Personal Data,
as there can be no full guarantee of security.

Please keep any passwords and passcodes for your devices and accounts safe and do not disclose
them to anyone else. Consider ensuring automatic account log-in setting is disabled and the
setting requiring a password to be entered before completing purchases is enabled, particularly
if your device is shared with others.


VIII. RIGHTS OF THE CUSTOMER


You can access, amend or delete some information through your Account settings. You can also
exercise the rights described below by contacting us at playzfun.com. We reserve the right to
deny your requests if we cannot verify your identity.

• Right of Access and Portability: You have the right to request certain information about
the processing of your Personal Information and to be provided with the response to your
request.
• Right of Erasure: You have the right to request that we delete the Personal Information we
have collected or retained about you in some circumstances as defined by law. To request
removal of certain of your Personal Data from a blog or chat, please contact us as described
in the Contact Us section below. Following your request for deletion, please be aware that
the information that we collect about you may still be retained for legal, accounting,
business continuity (backup), anti-fraud and community reasons. You can delete your
account on the Website via contacting the Company.
• Right of rectification: You have the right to rectify your information, restrict processing,
and object to the use of your Personal Information in some circumstances as defined by
law.
• Right to Object: You have the right to object to the processing of your Personal Information
in certain circumstances.
• Right to Restrict: You have the right to restrict the processing of your Personal Information
in certain circumstances.

In some cases, your choices to provide, change or delete information may affect our ability to
deliver our Services, or your user experience. We may decline to process requests which are not
otherwise required by applicable law. You have the right not to be unlawfully discriminated
against because you have exercised these rights.

If you have any issues or concerns that are related to the use of your Personal Information feel
free to contact us at the www.playzfun.com.


IX. CHANGES TO THE PRIVACY POLICY


The Company can revise this Policy from time to time and we will update the newest version on
the Website as soon as it will be in the final reviewed version. After the Policy is revised the
changes to the Policy become effective and Customer accepts the new conditions by simply
continue using the Website and its Services.


X. CONTACT US


Please contact us for any further information about our Privacy Policy or processing, using of your
Personal Information via mail:
info@playzfun.com

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